Contextual Differences in Technostress among Public and Private High School Students in Ciudad del Carmen, Campeche, Mexico
Abstract
The advancement of Information and Communication Technologies (ICT) has transformed education but has also led to the phenomenon of technostress, characterized by anxiety and exhaustion associated with excessive use of digital tools. This study analyzed technostress levels among upper secondary students in public and private institutions in Ciudad del Carmen, Campeche, using a cross-sectional comparative design. Results revealed that public school students held more positive attitudes toward ICT, while private school students engaged more frequently in academic use of social networks. Although overall technostress levels did not significantly differ, individual factors —such as digital skills and coping strategies (i.e., the psychological resources or mechanisms that people use to handle stressful situations)— seem to play a more influential role than institutional type. The implementation of training programs in digital competencies and psychological support is recommended to mitigate its effects and enhance students’ educational experience.
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