Accounting Student Satisfaction Regarding Teaching Performance According to Seniority Range

Abstract

The objective of this research is to determine the student’s satisfaction specifically in the bachelor’s degree of Public Accountant of the Institute Technological Institute of Chetumal regarding the performance of the professors considering the seniority of the latter (those with more experience, those who are in the intermediate stage and those who start activities). The study is of a correlational type. Regarding the design, it is considered non-experimental. The sample was at convenience. A questionnaire of 30 questions with multiple choice was applied to 123 students. Among the results, it stands out that students experience greater academic satisfaction when there are new teachers involved. In the field of knowledge, they are more satisfied with long-serving teachers. And in the capacities to transmit and develop skills, there is greater satisfaction when there are intermediate teachers involved. The results suggest that a proactive and committed action of all the institutional actors is necessary to observe the behavior and detect in time any problem that may cause the dropout of the students. The degree of motivation, as well as the academic growth of the students, undoubtedly depends on the teaching work, so there must be a balance between the skills and competencies of the educators, which is the responsibility of the authorities.