Validation of a Structural Model for Analyzing Expectations and Perceptions in Industrial Engineering: The Case of TecNM / Instituto Tecnológico de Morelia

  • Gabriela García-Zepeda Tecnológico Nacional de México
  • José de Jesús Contreras-Navarrete Tecnológico Nacional de México
  • Jaime Aguilar-García Tecnológico Nacional de México
  • Omar Aguilar-García Tecnológico Nacional de México

Abstract

Globalization and the growing demands of the labor market have increased pressure on higher education institutions to provide relevant, high-quality training. In the field of Industrial Engineering, there is a need to assess whether the competencies acquired by students align with current professional requirements. This study aimed to compare the initial expectations and final perceptions of students at the Tecnológico Nacional de México, Morelia campus, in order to understand the evolution of their assessments of the training received and its alignment with the needs of the productive sector. A mixed-methods approach with a quantitative emphasis was employed. Likert-type surveys were administered to 420 students: 210 in early semesters, representing initial expectations, and 210 in the specialization stage, reflecting consolidated perceptions. Instrument reliability was confirmed through Cronbach’s alpha coefficients of 0.78 for expectations and 0.93 for perceptions, and validity was verified using KMO values of 0.74 and 0.78, respectively, along with Bartlett’s tests (p < .001). Exploratory factor analysis identified five key dimensions in both groups, while the structural equation model (SEM) developed in AMOS revealed significant relationships among variables and a negative coefficient (–0.13) between expectations and perceptions, indicating a gap between what was anticipated and what was experienced. Although students value teaching quality, infrastructure, industrial visits, and socioemotional development, they reported shortcomings in updated bibliographic resources, applied practices, and teaching consistency. These findings highlight the need to strengthen curricular relevance, diversify practical experiences, and enhance faculty preparation to align training with labor market demands and improve student satisfaction

Downloads

Download data is not yet available.

References

Anderson, L. W., & Krathwohl, D. R. (2001). A taxonomy for learning, teaching, and assessing: A revision of Bloom's taxonomy of educational objectives. Longman.

Berry, L. L. (1988). On great service: A framework for action. Free Press.

Bollen, K. A. (1989). Structural equations with latent variables. Wiley.

Cotta-Schomberg, J. (1995). Statistics and performance measurement in higher education. European Commission.

Cullen, J. (1999). Socially constructed learning: A commentary on the concept of the “learning organization.” The Learning Organization, 6(1), 45–52. https://doi.org/10.1108/09696479910255684

González, J., & Wagenaar, R. (2003). Tuning educational structures in Europe: Final report. University of Deusto.

González-Medina, A., Gutiérrez-González, M., & Llorente-Cejudo, C. (2025). A multidimensional PLS-SEM study in university contexts. Information, 16(5), 373. https://doi.org/10.3390/info16050373

Harrington, H. J. (1990). The improvement process: How America's leading companies improve quality. McGraw-Hill.

Holický, M. (2013). Introduction to probability and statistics for engineers. Springer. https://doi.org/10.1007/978-3-642-38384-0

Ishikawa, K. (1988). What is total quality control? The Japanese way. Prentice Hall.

Juran, J. M. (1993). Juran on quality by design: The new steps for planning quality into goods and services. Free Press.

Kenna, P. (1998). Educational statistics and performance evaluation. Routledge.

Kirkpatrick, J. D., & Kirkpatrick, W. K. (2016). Kirkpatrick's four levels of training evaluation. ATD Press.

Kline, R. B. (2011). Principles and practice of structural equation modeling (3rd ed.). Guilford Press.

Lancaster, F. W. (1996). The measurement and evaluation of library services. Information Resources Press.

Martínez, J. (2021). Pensamiento crítico y desempeño laboral: Un análisis en egresados universitarios. Revista Mexicana de Investigación Educativa, 26(90), 233–257.

Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric theory (3rd ed.). McGraw-Hill.

Organización para la Cooperación y el Desarrollo Económicos [OCDE]. (2015). OECD reviews of education: Improving schools in Mexico. OECD Publishing. https://doi.org/10.1787/9789264223579-en

Piaget, J. (1972). The psychology of the child. Basic Books.

Rojas, L., & López, J. (2019). Competencias profesionales de egresados universitarios: Un estudio de correlación con la empleabilidad. Revista Iberoamericana de Educación Superior, 10(28), 45–66. https://doi.org/10.22201/iisue.20072872e.2019.28.590

Ruiz, M. A., Pardo, A., & San Martín, R. (2010). Modelos de ecuaciones estructurales. Papeles del Psicólogo, 31(1), 34–45.

Ruiz-Ortega, E., & Berrios-Martos, M. P. (2025). The role of emotional intelligence and frustration intolerance in the academic performance of university students: A structural equation model. Journal of Intelligence, 13(8), 101. https://doi.org/10.3390/jintelligence13080101

Salgado, J. (2009). Modelos de relaciones estructurales en educación. Revista Española de Pedagogía, 67(244), 23–47.

Sánchez, Y. M., Castillo-Pérez, I., & Martínez-Lazcano, V. (2022). Calidad educativa y pertinencia en América Latina: Retos en la educación superior. Revista Latinoamericana de Estudios Educativos, 52(2), 67–89. https://doi.org/10.48102/rlee.2022.52.2.111

Sun, H., Peng, Y., & Lin, Z. (2023). Structural equation modeling of university students’ psychological factors: Academic resilience, personality, and well-being. Frontiers in Psychology, 14, 10589943. https://doi.org/10.3389/fpsyg.2023.10589943

UNESCO. (2014). Teaching and learning: Achieving quality for all. EFA Global Monitoring Report. UNESCO Publishing.

Valls, J. (2007). Gestión de la calidad total en las organizaciones educativas. Ediciones Deusto.

Vygotsky, L. S. (1978). Mind in society: The development of higher psychological processes. Harvard University Press.

Wang, X. H. (2024). University students’ socio-emotional skills: The role of the teaching and learning environment. Studies in Higher Education, 49(6), 1025–1042. https://doi.org/10.1080/03075079.2024.2389447

Zhou, F., & Chen, L. (2024). Enhancing online learning quality: A structural equation modelling approach. Education and Information Technologies, 29(2), 3151–3168. https://doi.org/10.1016/j.eait.2024.03.006
Published
2026-02-19
How to Cite
García-Zepeda, G., Contreras-Navarrete, J. de J., Aguilar-García, J., & Aguilar-García, O. (2026). Validation of a Structural Model for Analyzing Expectations and Perceptions in Industrial Engineering: The Case of TecNM / Instituto Tecnológico de Morelia. RIDE Revista Iberoamericana Para La Investigación Y El Desarrollo Educativo, 16(32), e1047. https://doi.org/10.23913/ride.v16i32.2847
Section
Scientific articles